Welcome to REKAPA! These Terms & Conditions (“Terms”) govern your access to and use of the Cross Auto Accessories website https://rekapashop.com/, the “Site”), including any purchases you make. By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to all these Terms, do not use the Site.

 

1. Account Creation and Use

 

  1. Eligibility: By using the Site, you represent that you are at least 18 years old or are accessing the Site under the supervision of a parent or guardian.
  2. Account Responsibility: If you create an account, you are responsible for maintaining the confidentiality of your account information (including your password) and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
  3. Accuracy of Information: You agree to provide accurate, current, and complete information when creating an account or making a purchase. We are not responsible for delays or issues arising from inaccurate information provided by you.

 

2. Product Information and Orders

 

  1. Product Descriptions: We strive to provide accurate descriptions, images, and specifications for all products. However, we do not warrant that product descriptions or other content on the Site are always accurate, complete, reliable, current, or error-free.
  2. Custom Production: Our products (e.g., roof racks) are custom-made specifically for your vehicle based on the information you provide (make, model, year, etc.). By placing an order for a custom product, you acknowledge and agree that:
    • Production begins after your order is confirmed.
    • You are responsible for providing accurate vehicle details. Errors in the information you provide may result in an incorrectly manufactured product for which we are not liable.
  3. Pricing: All prices are listed in [Your Currency, e.g., USD] and are subject to change without notice. Applicable taxes and shipping fees will be added at checkout.
  4. Order Acceptance: Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. We may require additional verification or information before accepting any order.

 

3. Payment Terms

 

  1. Payment Methods: We accept various payment methods as indicated on the Site (e.g., credit card, PayPal). You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site.
  2. Authorization: By submitting an order, you authorize us to charge your selected payment method for the total amount of your order, including shipping and taxes.

 

4. Shipping and Delivery

 

  1. International Shipping: We ship our custom products from Turkey to the United States. Shipping times are estimates and may vary due to customs processing, carrier delays, or other unforeseen circumstances.
  2. Shipping Costs: Shipping costs are calculated at checkout and are your responsibility.
  3. Customs, Duties, and Taxes: You are solely responsible for any customs duties, import taxes, or other fees that may be levied by the destination country. We are not responsible for any delays or additional charges incurred due to customs procedures. Please check with your local customs office for more information before placing an order.
  4. Risk of Loss: The risk of loss and title for items purchased from the Site pass to you upon our delivery to the carrier.

 

5. Return and Refund Policy

 

Our Return Policy is incorporated into these Terms by reference. Please review our [Link to your Return Policy Page] for full details.

Key points for custom-made products:

  • Non-Defective Items: Due to the custom-made nature of our products, we generally do not accept returns for non-defective items (e.g., if you change your mind, or provided incorrect vehicle information).
  • Defective or Incorrectly Produced Items: If the product you receive is defective due to a manufacturing error, incorrectly produced according to the vehicle information you provided, or damaged during shipping, you must contact us immediately (within [e.g., 3 business days] of receipt). We will then work with you to arrange for exchange, repair, or refund at our expense.

 

6. Intellectual Property Rights

 

Unless otherwise indicated, the Site and all content and other materials on the Site, including, without limitation, the Cross Auto Accessories logo, and all designs, text, graphics, pictures, information, data, software, sound files, other files, and the selection and arrangement thereof (collectively, “Site Content”) are the proprietary property of Cross Auto Accessories or our licensors. You are granted a limited, non-exclusive, non-transferable license to access and use the Site and Site Content for your personal, non-commercial use only.

 

7. User Conduct

 

You agree not to use the Site for any unlawful purpose or any purpose prohibited by these Terms. This includes, but is not limited to:

  • Engaging in any conduct that restricts or inhibits anyone’s use or enjoyment of the Site.
  • Attempting to interfere with the proper working of the Site.
  • Uploading or transmitting viruses or any other type of malicious code.
  • Collecting or harvesting any personally identifiable information from the Site.

 

8. Disclaimers

 

The Site and all products are provided on an “as-is” and “as-available” basis. We make no warranties, express or implied, regarding the Site or any products sold through the Site, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or secure.

 

9. Limitation of Liability

 

To the fullest extent permitted by law, Cross Auto Accessories and its directors, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Site or products; (ii) any conduct or content of any third party on the Site; or (iii) unauthorized access, use, or alteration of your transmissions or content.

 

10. Governing Law and Dispute Resolution

 

These Terms shall be governed by and construed in accordance with the laws of [State in the USA where your business is legally registered, or a state whose laws you choose to govern this agreement, e.g., the State of Delaware, without regard to its conflict of law principles].

Any dispute arising out of or relating to these Terms or your use of the Site will be resolved exclusively by [e.g., binding arbitration in accordance with the rules of the American Arbitration Association, or the courts located in [Your Chosen City/County, State]].

 

11. Modifications to Terms

 

We reserve the right to revise these Terms at any time by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then-current Terms. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms.

 

12. Contact Us

 

If you have any questions about these Terms, please contact us at:

Cross Auto Accessories

ADRESS: Küplüpınar İtfaiyeci Mehmet Yaraş Sokak NO:7 DÜKKAN:2, 16050 Osmangazi/Bursa

EMAIL: contact@rekapashop.com

Phone Number: +90 5384514573